Policy Refund
REFUND
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only . Please see below for more information on our return policy.
REFUND PROCESS
To initiate a return, please contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number
Once you have received your RMA number:
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Place the item securely in its original packaging.
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Include your proof of purchase and the RMA number.
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Ship the return package to the address provided by our support team.
Return shipping fees will be covered or reimbursed by us when applicable.
REFUNDS
After receiving and inspecting your return, we will notify you of the approval or rejection of your refund.Approved refunds will be processed within 5–10 business days and issued to the original method of payment. Depending on your payment provider, it may take 1–2 billing cycles for the refund to appear on your account
EXCEPTIONS
Refunds or returns are only applicable if:
The product or service delivered is materially different from what was described or shown on our website.
The request is submitted within 7 days of delivery/completion of service.
Clear and sufficient evidence of the discrepancy is provided.
Please note:
Refunds will not be granted for reasons of personal preference, change of mind, or when the product/service matches the description provided.
We reserve the right to decline refund requests that do not meet the above conditions.
Contact US
If you have any questions concerning our return policy, please contact us at: