Policy Privacy
This Privacy Notice for Okayesh (“we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Visit our website at http://www.okayesh.com or any website of ours that links to this Privacy Notice.
Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find more details in the full text below.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use. Learn more about the personal information you provide to us.
Do we process any sensitive personal information?
We do not intentionally process sensitive personal information (such as racial or ethnic origin, religious beliefs, or health data).
Do we collect any information from third parties?
We may collect limited information from trusted third-party providers (such as payment processors or verification services) when necessary to deliver our Services. We do not collect information from third parties for marketing purposes.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with legal obligations. We may also process your information for other purposes with your consent.
In what situations and with which parties do we share personal information?
We may share information with trusted service providers, affiliates, or in specific legal situations. Learn more about when and with whom we share your personal information.
How do we keep your information safe?
We apply appropriate organizational and technical measures to protect your personal information. However, no electronic transmission or storage method can be guaranteed to be 100% secure, and we cannot ensure or warrant complete protection against unauthorized access.
What are your rights?
Depending on your location, you may have certain rights under applicable privacy laws, including the right to access, correct, or delete your personal information.
How do you exercise your rights?
The easiest way is by contacting us directly at [email protected]. We will consider and act upon your request in accordance with applicable data protection laws.
Want to learn more about what we do with the information we collect?
Please review this Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you share with us when using Okayesh Services.
When you create an account on Okayesh, request information about our services, place an order, or interact with us in any way, you may provide certain personal information.
Personal Information Provided by You.
Depending on how you use Okayesh, the type of information we may collect includes:
Full name
Email address
Contact details and preferences
Account login details (username, password)
Billing information
Payment details (such as debit/credit card information processed through secure providers)
Sensitive Information.
Okayesh does not request or process sensitive categories of personal information (such as racial or ethnic origin, political opinions, health data, or similar).
Payment Data.
If you make a payment through Okayesh, we collect the details required to complete the transaction, such as your payment instrument number and security code. All payment data is securely processed and stored by our trusted payment provider (e.g., Stripe). You can review their privacy policy here: https://stripe.com/gb/privacy.
Social Media Login Data.
Okayesh may provide the option to register or log in using social media accounts (such as Facebook, X, or others). If you choose this method, we will receive limited profile information from the social media provider as outlined in the section “HOW DO WE HANDLE YOUR SOCIAL LOGINS?”
Accuracy of Information.
You are responsible for ensuring that all personal information provided to Okayesh is accurate and up to date. Please notify us of any changes to keep your account information current.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your personal information to provide, improve, and manage Okayesh Services, communicate with you, ensure security and fraud prevention, and comply with applicable laws. We may also process your information for additional purposes, but only with your explicit consent.
We process your personal information for a variety of reasons, depending on how you interact with Okayesh, including:
To facilitate account creation and authentication.
We use your information to enable you to register, log in, and maintain a secure and active Okayesh account.To deliver requested services.
Your information is processed to provide you with the services you request, such as completing payments, managing orders, and ensuring service delivery.To provide customer support.
We use your information to respond to inquiries, resolve issues, and ensure smooth use of Okayesh Services.To process payments and manage transactions.
Your information is used to securely handle payments and transaction history through our platform.For security, fraud prevention, and risk management.
We may process data to detect, investigate, and prevent fraudulent or unauthorized activities within Okayesh.To protect vital interests.
We may process your information where necessary to protect an individual’s vital interests, such as preventing harm or addressing urgent safety concerns.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when it is necessary and we have a valid legal basis to do so under applicable laws — such as your consent, compliance with legal obligations, fulfilling contractual commitments, protecting your rights, or pursuing legitimate business interests.
If you are located in the EU or UK
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the lawful bases we rely on to process your personal information. Accordingly, we may rely on the following:
Consent. We process your personal information if you have given us clear permission for a specific purpose. You may withdraw your consent at any time.
Performance of a Contract. We process your information when necessary to provide Okayesh Services under a contract, or at your request prior to entering into a contract.
Legal Obligations. We may process your information where required to comply with applicable laws, cooperate with regulators or law enforcement, exercise or defend legal claims, or comply with court orders.
Legitimate Interests. We may process your information where it is reasonably necessary to pursue our legitimate business interests (such as service improvement, security, or fraud prevention) and provided that your rights and freedoms are not overridden.
Vital Interests. We may process your information where it is necessary to protect your vital interests or those of another individual (for example, in urgent safety situations).
If you are located in Canada
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), we may process your information based on:
Express or Implied Consent. Your personal information may be collected and used with your permission, either explicit or implied. You can withdraw consent at any time.
Legal Exceptions. In certain cases, we may process information without consent where permitted by law, including (but not limited to):
When collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
For the purposes of investigations, fraud detection, or prevention.
To comply with subpoenas, warrants, or court orders.
When information is publicly available as defined by regulation.
When necessary to identify or communicate with next of kin in emergencies.
When collection is necessary to assess or settle claims (such as insurance or contractual matters).
We may also disclose de-identified or aggregated information for approved research or statistical purposes, subject to appropriate safeguards.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We only share your personal information when necessary and in limited circumstances, as described below.
We may need to share your personal information in the following situations:
Service Providers. We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processors, identity verification providers, customer support tools, data analytics, and IT infrastructure services. These providers are only permitted to use your information as necessary to provide their services to us.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, acquisition, financing, or sale of all or a portion of our business.
Legal Obligations. We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests, or to protect our legal rights.
Protection and Safety. We may share information if we believe it is necessary to protect the rights, property, or safety of Okayesh, our users, or others (such as fraud prevention and security purposes).
With Your Consent. We may share your personal information for other purposes if you have given us your explicit consent.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: Yes, we may use cookies and similar technologies to collect, store, and track information about your activity when using Okayesh Services.
We use cookies and similar tracking technologies (such as web beacons and pixels) to gather information when you interact with our Services. These technologies help us maintain the security and stability of the Services, prevent crashes, detect bugs, improve functionality, save your preferences for a personalized experience, and support essential features such as account login and navigation. We may also allow trusted third-party providers to use cookies or similar technologies on our Services for purposes such as analytics to understand how users engage with Okayesh and improve our platform, advertising to deliver relevant content tailored to your interests, and enhancing user experience by sending reminders or notifications about incomplete actions or pending requests depending on your communication preferences.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to Okayesh using a social media account, we may receive certain information from that provider.
Our Services may give you the option to create or access your Okayesh account by using third-party social media credentials (such as Facebook or X). If you choose this method, we will receive limited profile information from your social media provider. The details shared may vary depending on the platform, but typically include your name, email address, profile picture, and any other information you have chosen to make public on that service.
We use the information received only to enable account access and to provide the Services in line with this Privacy Notice. We do not request or use more information than is necessary. Please note that Okayesh does not control, and cannot be held responsible for, how your social media provider collects, uses, or shares your data. We strongly encourage you to review the privacy policies of those platforms and adjust your account settings to manage your preferences.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We retain your personal information only for as long as it is necessary to fulfill the purposes described in this Privacy Notice, unless a longer period is required or permitted by law.
We keep your personal information only for as long as needed to provide you with access to Okayesh Services, manage your account, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. As a general principle, we will not retain your information for longer than the duration of your active account with Okayesh, unless continued retention is required for legal, tax, or accounting purposes.
When we no longer have a legitimate business need to process your personal data, we will delete or anonymize it. If immediate deletion is not possible (for example, because the data is stored in backup archives), we will securely store your information and isolate it from further processing until permanent deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We take the protection of your personal information seriously and use a combination of organizational and technical measures to safeguard it.
Okayesh has implemented appropriate security practices, including encryption, access controls, monitoring systems, and other safeguards designed to protect the personal information we process. While we continually work to maintain and improve our security standards, it is important to note that no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. This means we cannot promise or guarantee that unauthorized third parties, such as hackers or cybercriminals, will never be able to bypass our safeguards.
Although we take every reasonable step to protect your personal information, any transfer of data to or from our Services is carried out at your own discretion. We encourage you to access Okayesh only through secure networks and devices, and to take reasonable precautions (such as protecting your account credentials) to help maintain your own data security.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect or process data from individuals under the age of 18, or the minimum legal age in your jurisdiction.
Okayesh Services are intended for adults. We do not knowingly collect, solicit, or market personal information to individuals under 18 years of age, nor do we sell such data. By using our Services, you confirm that you are at least 18 years old (or the minimum age of majority in your jurisdiction), or that you are the parent or legal guardian providing consent for a dependent minor to use the Services.
If we discover that personal information has been collected from a user under the minimum legal age, we will take steps to deactivate the account and delete the data promptly from our records. If you believe that we may have collected information from a minor, please contact us immediately at [email protected].
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on where you live, you may have specific rights regarding your personal information. These rights give you greater access to and control over your data, and you may review, update, or close your account at any time in line with applicable laws.
In certain regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you may have rights under data protection laws that include the ability to request access to your personal information, obtain a copy, request corrections or deletion, restrict processing, and, where applicable, request data portability. You also have the right not to be subject to automated decision-making where such decisions could have legal or similarly significant effects. If such automated decisions occur, we will inform you, explain the main factors involved, and provide a simple way to request human review. In some circumstances, you may also have the right to object to the processing of your information. To exercise any of these rights, you can contact us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will review and act upon any request in line with applicable data protection laws. If you are located in the EEA or UK and believe we are unlawfully processing your data, you have the right to lodge a complaint with your local data protection authority. In Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent. Where we rely on consent to process your data, you may withdraw that consent at any time by contacting us or updating your preferences. Withdrawing consent will not affect the lawfulness of any processing carried out before your withdrawal, nor will it affect processing conducted on lawful bases other than consent.
Opting out of marketing communications. You can unsubscribe from marketing and promotional messages at any time by clicking the unsubscribe link included in our emails, or by contacting us directly. Even if you opt out of marketing, we may still send you non-promotional messages related to your account, service updates, or responses to your support requests.
Account Information
If you would like to review, update, or change the information in your Okayesh account, you can log in to your account settings at any time and make the necessary updates.
If you decide to terminate your account, you may submit a request, and we will deactivate or delete your account and remove your information from our active databases. Please note, however, that we may retain limited information where necessary to prevent fraud, troubleshoot technical issues, assist with investigations, enforce our legal obligations, or comply with applicable regulatory requirements.
If you have any questions or concerns about your account information or your privacy rights, you can contact us at [email protected].